Delivery Information

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.


Domestic Shipping Rates and Estimates

Shipping options and charges for your order will be calculated and displayed at checkout.


Local Pick-up (Firearms Only)

You can skip the shipping fees with free local pickup.  After placing your order and selecting local pickup at checkout, your order will be prepared and ready for background check within 1 to 2 business days. We will send you an email when your order is ready along with instructions.

 

Our in-store pickup hours are by Appointment Only. Please have your order confirmation email with you when you come.

 

International Shipping

We do not offer international shipping for restricted products.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Benchmark Armory is not responsible for these charges if they are applied and are your responsibility as the customer.

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

 

Refunds, returns, and exchanges

We accept returns for non-restricted items for up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.

In the event that your order arrives damaged in any way, please email us as soon as possible at support@benchmarkarmory.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

 

If you have any further questions, please don't hesitate to contact us at support@benchmarkarmory.com.